Stakeholders
Materiality Analysis
PTI follows the eight reporting principles in the GRI Standards including accuracy, balance, clarity, comparability, completeness, sustainability context, timeliness and verifiability. We analyze material topics with five steps including “gather”, “identify”, “prioritize”, “define” and “review” and use the results to review the Company's sustainability status to empower continuous improvement across all organizations. PTI regularly conducts stakeholder engagement activities to effectively monitor the progress of sustainability goals. Additionally, we collect and respond to feedback and suggestions from stakeholders through diverse communication channels to ensure a thorough understanding of their needs and expectations.
Material Topics Identification Process
Understand the Organization’s Context
Review its own operational activities and business relationships, summarizing the boundaries of impacts and the level of involvement in the organization's operations.
Identify Stakeholders
The "Sustainable Development Task Force" identifies 6 major types of stakeholders through the stakeholder identification procedure: shareholders/investors, employees, customers, suppliers/contractors, government agencies and communities.
Collect Sustainability Issues
We compiled 25 sustainability issues of PTI based on international sustainability standards (GRI Standards, RBA Code of Conduct, SDGs, SASB Standards), sustainability investment institutions (MSCI ESG Index, TCFD) and stakeholder engagement.
Analyze Sustainability Issues
- Questionnaire of Stakeholder Concern (frequency: once a year)
- Through an online survey and paper-based survey, the 6 categories of stakeholders have evaluated their interests in the sustainability issues. A total of 863 valid questionnaires were collected. - Analysis of the impact on the economy, environment, and people (frequency: once a year)
- After considering the impact on the economy, environment and people, we invited sustainable development management representatives, members of the Sustainable Development Task Force and their managers to participate in the evaluation. We focused on revenue growth, customer satisfaction, employee motivation and operating risks, assessing the positive/negative impact of each issue on the economy, environment and people.
Map the Materiality Matrix
Plot a materiality matrix according to analysis results.
Decide Material Topics
According to the analysis results of the material topics, there were 25 issues in the 2023 materiality matrix and we ultimately confirmed 13 material topics. We reviewed the scope of impact of the material topics on the upstream sections of PTI’s value chain, group operations and downstream boundaries; collecting and disclosing internal information, data and management strategies in accordance with the GRI Standards.
Sustainability Context
We continue to collect issues that respective stakeholders are interested in and review the differences among material topics in the future in order to precisely keep track of the needs and expectations of the stakeholders.
Materiality Matrix
In 2023, there were 25 issues in the materiality matrix. The material topics are mainly at the intersection of "medium-high" impact on stakeholder assessment and decision-making and the impact on the economy, environment and people. 13 issues were finally confirmed the material topics as the focus of disclosure. For the other 12 sub-topics, we also uncover management actions and performance.